When I returned the pants to the Alameda Old Navy, just walking into the store I could smell the overall toxicity of the place. The Associate asked me to describe the smell and I said, "why don't you smell them?" He said, "I'm not smelling your pants." Suddenly I felt dirty and angry - they're your stinking pants, not mine. Instead, I just stood calmly and looked at him. He asked me to describe the smell and so I said, "it smells like they've been dipped in chemicals" Fine, was his response and my money was refunded. How could he even possibly smell the toxicity when he's working in a place that is so smelly?