September 3, 2008

Pleasant Day at the DMV

The secret to the California Department of Motor Vehicles (DMV) is to make an appointment online! I walked in 15 minutes before my appointment and saw the long lines and unhappy faces. The I noticed the sign for appointment check-in. No one was waiting. I filled out my form and had to run to the next counter because my number was called that fast. Then on to get my photo which required three minutes in line.

All the employees were friendly and chatty. However, the folks online were very grumpy. I imagine that they are unaware of the internet appointment option. It is likely that many don't have computers. Now back to my bike and into the city!
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